You can buy almost anything online these days, and air conditioners are no exception. There are several sites that claim that if you buy an HVAC unit from them, you could save thousands of dollars in the long-run, but they don’t tell you how hard it’s going to be to find a licensed contractor or company to install the unit for you! You could try to do it yourself, but the chances are so high that you’ll make a mistake that could damage your home, injure you, or ruin your perfectly good new air conditioning unit that it’s not worth the risk by any stretch.
This blog has been put together by the Florida Cool team and information from other reputable, licensed contractors from around the country on why you should NOT buy an HVAC unit online, no matter what the site promises.
Because the unit was not purchased from a dealer, there’s no guarantee that a licensed contractor is the one installing it. When a licensed contractor doesn’t perform the installation, your unit may not be covered under the manufacturer’s warranty guidelines. For example, Florida Cool is a Carrier licensed dealer, meaning we buy their units direct from the manufacturer and install them in your home. Because Carrier recognizes our team as a licensed dealer and installer, they provide their warranty to those who purchase their systems and have them installed by our team.
Installing a new HVAC unit isn’t quick or simple—it takes to time to fit, set up, and install a new unit, and experience and knowledge about how a particular manufacturer handles certain challenges is imperative to ensure a successful and reliable installation. When a company doesn’t have this knowledge or experience with a particular manufacturer’s products, the whole process will slow down tremendously and the results will often be sub-par. You can see why some companies would be hesitant or may not even agree to install the online-purchased unit.
If you manage to find a reputable, trustworthy, and licensed contractor who will install the unit you purchased online, they then arrive on the scheduled date and open the box to find the unit itself or crucial parts are damaged. That unit that initially saved you thousands just cut into your savings purely because of carelessness.
Now, not only do you have to pay the contractor for their time, but you must pay them AGAIN to come and install the new unit AFTER you are done chasing down the company that sold you the defective unit in the first place to get the necessary replacements. Plus you may have to pay return shipping and wait at the very least a few days, and possibly as long as a few weeks! This is what a contractor would call a “cash cow” because no matter how many times they show up, they’re getting paid every time!
Installing a new air conditioning unit is a sizeable investment; your comfort and air quality should be important to you, but you’ll also want your system to last for many years to come. When you buy your air conditioning unit online, you miss out on an enormous benefit: the relationship between the company that handles all the steps of matching you with the ideal air conditioner, including choosing the right system for your home, handling the installation, and then assisting you with warranty concerns and issues that would otherwise be resolved quickly.
This is especially important in Florida because a day without air conditioning would be terrible, especially during the hottest and most humid days of summer! It’s safe to say that the best route is to just buy your system directly from the company you plan on having install the unit. Though you may save little money in the short run by purchasing online, the long-term problems which will cost you money will come back to haunt you down the road. For trustworthy, fair, and quality service, give our team call and one of our team members will be happy to help you with anything you may need!
The Naples air conditioning services experts at Florida Cool can help you with all your system installation, maintenance, and repair needs. Contact us today by dialing (239) 747-1096 to request a service appointment or receive an estimate!
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We Are Dedicated to the Local Community
We Have Nearly 40 Years of Experience
Our Certified Technicians Are on Call 24/7
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We Specialize in Preventive Maintenance