Ashleigh and Jennifer Baker wrote :
Thank you so much for your generous donations to Families in Kingdom Service. We are looking forward to the 5K event, and we appreciate your help in making it a reality.
Sincerely,Jennifer M. Baker"
-------------------------------------------------------------------------------------------------------------------------------------------------------"Dear Mr. Caprio,
Thank you very much for sponsoring the Run for Immokalee. Your help means alot to me. Your generosity is greatly appreciated.
Stella Reeder wrote :
"Thanks for your care and concern for me during my "warm" days."
Jane Stephen wrote :
"This is long overdue. From the initialization of a new carrier a/c to the twice yearly check-ups and maintenance calls, I find the service just gets better and better. Your employees-from the newest to the ones with seniority are great. Knowledgeable, respectful and eager to please. I have had several a/c companies in the past and most of them not satisfactory. I hope we continue to enjoy a long and mutually beneficial relationship. THANK YOU !!"
Lorraine and Knowlton Nash wrote :
"Hi Julie, we have sold our condo in Naples and moved back to Canada. We thank you all, at Florida Cool, for the excellent service you gave us for such a long time. We will be back spending our winters in cold Canada and not beautiful, restful Naples. Our lives have changed and we had to move back for health reasons. All the best for the Holiday Season and Thanks again."
Lorraine and Knowlton Nash
Mark W. Knowling, CPA wrote :
"Thank you and your company for such great service. I have had two recent dealings with Florida Cool and I can not tell you enough of how appreciative"
John Wilson wrote :
"This is my first time using this company. I must say that the service was most impressive and was just as good as the sales presentation. Florida Cool should be a bench marker for all of the Carrier dealers."
Marge and Jim Perri wrote :
Hope all is well with you and your family. We miss not seeing you.
We had the most wonderful meeting with your technician, Josh approximately a week ago. He has learned so much from you. He is exemplary in his work ethic. He goes about his business so much like you with pride and integrity.
Tom he is an outstanding young Christian man!! When he sat at the end of our table and explained how to set our a/c in vacation mode, Jimmy and I would have sworn we were talking with you!!! His insight for his age is truly remarkable. You have been a wonderful example for him in guiding him in how to live. His upbringing was filled with honesty and God. You have just encouraged him to delve further into his Faith.
It was so inspiring to visit with a young man with such a deep belief in the Almighty. Honestly Tom, when he left, I told Jimmy how much he touched my heart and my soul. Like you, he is a man of God. So, so refreshing in this troubled world we live in today.
Just wanted to thank you for sharing him with us. He did an excellent job in servicing our a/c unit. It runs much cooler now at the same temperature it was set at before.
Thanks again for the reminder it was time to make an appointment and thanks for the wonderful job you did installing our Carrier system. We are so happy with all aspects of it. The extra vents you installed made such a difference in our comfort level.
Take care and God bless,
Marge and Jim Perri
P.S. If possible, we would love to have service done on our a/c next year, God willing."
Mr. and Mrs. Terry Schultz wrote :
WOW! We’re really enjoying the “quiet comfort” of our new Carrier Infinity air conditioner and improved duct work system. My wife and I wish to thank you and your Florida Cool team for making it all possible and look forward to many years of high efficiency/low energy comfort.
Comfort Advisor Otto Trignano along with the installation team of Ahmad Davis and Brian Caprio provided excellent technical expertise and professionalism each step of the way. As you know, installation work is not easy, but Ahmad and Brian were diligent in their efforts to overcome every challenge and always had a friendly smile.
During our time living in Naples, we also appreciated the fine work of your service technicians and administrative personnel as well. Congratulations to all of you for a “JOB WELL DONE”!"
Domenic Paci wrote :
"We were very pleased with the prompt service. The technician was efficient, worked promptly and solved our dilemma."
Mary Jane Peck wrote :
"We have all of our home appliances serviced with one company, but Florida Cool is so good we did not add our A/C to that company. There is no need to change if we have the best."
Carol Repsher wrote :
"Every technician we have had from Florida Cool has been noticeably friendly and efficient. Today was no exception."
Terry Schultz wrote :
"Florida Cool provided excellent service throughout the installation process. WELL DONE!!"
Andrea Vincent wrote :
"Of four job quotes, only Florida Cool went under the house as well as indoors to check the breakers, thermostat and air returns. In addition, they came back after the work was done for final inspections, which we really appreciated."
James A. And Margaret Perri wrote :
We are writing to express our complete satisfaction with you, your office staff, especially Denise, and your outstanding NATE technician Jason and his associate Ezray.
Our entire experience from our first phone call with denise to set up an appointment for an estimate on a new air conditioning system to shaking your hand at the conclusion of the final walk thru has been positive and plesurable.
Your knowledge was indepensable when you explained how you would make improvements to our old air conditioning system by adding a new supply duct and a new cold air return duct. these additions would helpto compensate for our discomfort in certain areas.
Your honesty Tom is unparalleled!!!
We have referred Florida Cool to several of our neibors. In fact, Mr. and Mrs. Harris had a new Carrier air conditioner installed by Florida Cool on April 30, 2009.
The workmanship of your installers is a reflection of you and your high expectations of them. They worked steadily, quietly, and cleanly. We thank them for their diligence on our behalf.
Your Personal belief that you treat every customer as you would expect to be treated is evident in all aspects of your work. You see that the job is done right the FIRST time.
We are happy to include ourselves in "Your Family" of Highly satisfied customers.
Yours Sincerely James A. And Margaret Perri"
Peggy Brouillet wrote :
"I was so appreciative of the quick service Florida Cool provided. The technician was very knowledgeable! Also, such a positive "Ad Man" for your company. I'm sure you must be proud to have such employees working for your company.
Dianna Hubbard and Jim Hubbard wrote :
"Dear Florida Cool,
As the winners of Carrier Infinity system from the Gator Country Vault contest we can’t say thank you enough.
We have been struggling for the past six years and this is a true blessing. My husband became unable to work after suffering a severe injury in December 2005. it was quite a financial shock when his wages abruptly stopped, and my wages became our sole income. We struggled along, supplementing my wages with our savings. Then the recession hit, I lost my job and the savings depleted rapidly. I have found work, although it is only part time I still feel lucky as there are so many people unemployed.
The last three or four years we have been made very aware with repeated service calls that our 20 year old air conditioning system was limping towards its final resting place. Unfortunately, our financial situation did not allocate the funds for replacement.
My husband was thrilled when they called his number for a chance to open the vault. It was with complete and utter shock when he opened the vault and won the grand prize, the Carrier Infinity system from Florida Cool.
Florida Cool, you truly are giving back to the community. Please accept our deepest gratitude for what you have provided to our household.
Florida Cool, you rock!!
Brian Aranowski wrote :
"To whom it may concern: My roommate, Jim Bixler, and I would like to thank you for the superb job you did on installing our new Carrier Infinity A/C system. From the 3+ hours of time that was spent (free of charge) for examining. our current system and duct work, to the skillful installation and subsequent follow-up, we give you a 100%+ rating! It was thanks to receiving your flyer that we were alerted to your company, and were most pleased that you are one of the few factory-authorized Carrier dealers in the Naples area. We will certainly recommend your services to our friends in the future. Again, thanks.
Sincerely, Brian Aranowski"
Jan Amann wrote :
"My sincere thanks for your great service. It is so very difficult to find honest and reliable service when you are only part time Floridian's. I will certainly use your company again and spread the good word.
Lynn and Ellis wrote :
We wish you and your family a delightful Easter. We value the service your company offers and hope to be patrons of Florida Cool for many seasons.
Lynn & Ellis"
Marcy Diety wrote :
"Florida Cool,Re: Carlton Lakes A/C Replacement
Just a note to thank you for sending such a great crew. They were truly the best working group I've had in my home, both here and in Oregon. This work ethic, as well as demeanor, couldn't have been better. It was a pleasure to have them in my home. Thanks much"
Meg wrote :
"Dear Florida Cool,
Thanks so much for the cooler and the yummy cookies. I am very pleased with the new a/c you installed.
Lori and Wayne Oetting wrote :
Just a quick thank you for getting someone out to our business when our a/c was out. We really appreciate your help in expediting the service.
Thank you again!
Lori & Wayne Oetting"
Frank and Gail wrote :
"Tom, Thanks for your prompt and efficient service when we were without AC. We were able to get on the road as scheduled and back north in time to see our niece's play. Have a great summer and we'll see you when we return home!"